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Real Intelligence.now

Legal

Terms and Conditions

Last updated 12 November 2026

These terms apply to your use of the realintelligence.now website and of any software, AI tools, subscriptions and services we provide. By using them you agree to these terms. If you don't agree, please don't use them.

1. Who we are

Real Intelligence Limited, trading as Real Intelligence (we,us), is a New Zealand registered company. Company number: [NZ company number: to be added]. NZBN: [NZBN: to be added]. Registered office: [Registered office address: to be added]. Contact:hello@realintelligence.now.

2. Other agreements

If we have signed a separate agreement with you (for example a consulting or services agreement, or an order form), that agreement applies to the work it covers. If it conflicts with these terms, the signed agreement prevails.

3. Using the website

You may use the website for lawful purposes only. You must not:

  • break any law or infringe anyone's rights;
  • attempt to gain unauthorised access to, disrupt or overload the website or our systems;
  • introduce malware, or scrape or copy the site at a volume that affects its operation;
  • pretend to be another person or organisation.

4. Intellectual property

We own, or are licensed to use, all content on the website and in our software, including text, designs, code and logos. You may view and share the website's public pages for personal or internal business purposes, but you may not otherwise copy, modify or distribute them without our written permission. Unless a signed agreement says otherwise, we keep ownership of our software, tools and know-how, and you keep ownership of your own data and materials.

5. Our software and AI tools

When we make software, apps or AI tools available to you, we grant you a limited, non-exclusive, non-transferable, revocable licence to use them for your own business purposes, in line with these terms and any documentation we provide. You must not copy, resell, reverse engineer or build a competing product from them, or use them to do anything unlawful, harmful or deceptive.

AI output. Our tools may use artificial intelligence, which can produce output that is inaccurate, incomplete, out of date or inappropriate. Output is provided for information only and is not professional (legal, financial, medical or other) advice. You are responsible for reviewing output and for how you use it, and for the content you provide to the tools.

6. Fees and subscriptions

  • Fees are set out in our quote, order form or on the product's pricing page. Unless stated otherwise, prices are in New Zealand dollars and exclude GST.
  • Subscriptions are billed in advance, monthly, and renew automatically until cancelled. You can cancel at any time and the cancellation takes effect at the end of the current billing period.
  • Fees already paid are non-refundable except where the law requires a refund (including under the Consumer Guarantees Act 1993) or we have agreed otherwise in writing.
  • Invoices are due within 14 days of the invoice date unless agreed otherwise. We may suspend access to a paid product for overdue amounts, and charge reasonable costs of collecting them.
  • We may change our prices on at least 30 days' notice. The change applies from your next renewal.

7. Third-party services

The website and our products may link to, or work with, third-party services. We don't control those services and aren't responsible for them or for their terms and privacy practices.

8. Disclaimers

To the extent the law allows, the website, our software and AI tools, and any information on them are provided "as is" and "as available". We give no warranty that they will be accurate, uninterrupted, secure or error free, or that they will suit your particular purpose.

9. Limitation of liability

To the extent the law allows:

  • we are not liable for any indirect or consequential loss, or for loss of profit, revenue, data, goodwill or opportunity, however arising;
  • our total liability to you for all claims connected with the website, our software or our services is limited to the fees you paid us for the relevant product or service in the 12 months before the claim arose or, if you haven't paid us anything, NZ$100.

Nothing in these terms excludes or limits any right you have under the Consumer Guarantees Act 1993, the Fair Trading Act 1986 or any other law that can't be excluded. If you are acquiring goods or services for the purposes of a business, you agree that the Consumer Guarantees Act 1993 and sections 9, 12A and 13 of the Fair Trading Act 1986 do not apply, and that it is fair and reasonable for the parties to be bound by this clause.

10. Your responsibility

If you use our website, software or services for a business, you are responsible for, and will cover us against, any claim or loss we suffer because of your breach of these terms, your unlawful use of our products, or the content or data you provide to them.

11. Suspension and termination

We may suspend or end your access if you breach these terms, if we reasonably believe your use is harmful or unlawful, or if we stop offering a product (in which case we will give you reasonable notice and refund any prepaid fees for the period after it ends). You may stop using our products at any time. Clauses that by their nature should continue after termination, including intellectual property, disclaimers and liability, will continue.

12. Changes to these terms

We may update these terms from time to time. The "last updated" date above shows when. For paid products we will give you reasonable notice of material changes. If you keep using our website or products after a change takes effect, you accept the updated terms.

13. General

These terms are the whole agreement between us about their subject matter (apart from any signed agreement under clause 2). If part of these terms is unenforceable, the rest still applies. If we don't enforce a right straight away, we haven't given it up. You may not transfer your rights under these terms without our written consent.

14. Governing law

These terms are governed by New Zealand law. Both of us submit to the non-exclusive jurisdiction of the New Zealand courts.

15. Contact

Questions about these terms? Email hello@realintelligence.now.